Newrez Mortgage Review 2024

Kiah Treece is a small business owner and personal finance expert with experience in loans, business and personal finance, insurance and real estate. Her focus is on demystifying debt to help individuals and business owners take control of their fina.

Kiah Treece Loans Writer

Kiah Treece is a small business owner and personal finance expert with experience in loans, business and personal finance, insurance and real estate. Her focus is on demystifying debt to help individuals and business owners take control of their fina.

Written By Kiah Treece Loans Writer

Kiah Treece is a small business owner and personal finance expert with experience in loans, business and personal finance, insurance and real estate. Her focus is on demystifying debt to help individuals and business owners take control of their fina.

Kiah Treece Loans Writer

Kiah Treece is a small business owner and personal finance expert with experience in loans, business and personal finance, insurance and real estate. Her focus is on demystifying debt to help individuals and business owners take control of their fina.

Loans Writer Chris Jennings Loans & Mortgages Editor

Chris Jennings is a writer and editor with more than seven years of experience in the personal finance and mortgage space. He enjoys simplifying complex mortgage topics for first-time homebuyers and homeowners alike. His work has been featured in a n.

Chris Jennings Loans & Mortgages Editor

Chris Jennings is a writer and editor with more than seven years of experience in the personal finance and mortgage space. He enjoys simplifying complex mortgage topics for first-time homebuyers and homeowners alike. His work has been featured in a n.

Chris Jennings Loans & Mortgages Editor

Chris Jennings is a writer and editor with more than seven years of experience in the personal finance and mortgage space. He enjoys simplifying complex mortgage topics for first-time homebuyers and homeowners alike. His work has been featured in a n.

Chris Jennings Loans & Mortgages Editor

Chris Jennings is a writer and editor with more than seven years of experience in the personal finance and mortgage space. He enjoys simplifying complex mortgage topics for first-time homebuyers and homeowners alike. His work has been featured in a n.

| Loans & Mortgages Editor

Updated: Jan 4, 2024, 6:02am

Have a question we may not have answered?

Ask our editors here

Have a question for Kiah Treece or our other editors?

Ask here for a chance to be featured in a story.

This form is protected by reCAPTCHA Enterprise and the Google Privacy Policyand Terms of Serviceapply.

Send a note to Kiah Treece, Chris Jennings and our other editors. We read every email.

By submitting this form, you agree to allow us to collect, store, and potentially publish your provided information, including name and question, in the article or any related content. You confirm that the submitted content is original, accurate, and non-infringing on any third-party rights. We may contact you via the email address provided for follow-up questions or to notify you if your question is selected for publication. See our Terms of Useand our Privacy Policy.

Thank you for submitting your question.

Keep reading Forbes Advisor for the chance to see the answer to your question in one of our upcoming stories. Our editors also may be in touch with follow-up questions.

Continue reading

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations.

Our Verdict

Our Verdict

Newrez is a mortgage lender offering conventional and government-backed loans, flexible non-qualified mortgages (non-QM loans), refinancing and other options through its network of loan advisors. Interest rates, qualification requirements, maximum loan-to-value ratios (LTVs) and other loan details vary by mortgage product.

Newrez offers a 45-day rate lock, closing guarantee and closing fee discount to simplify the home-buying process and lower the overall cost of borrowing. If you need a non-QM loan to qualify based on bank statements or 1099s, Newrez may be a good option. If you’re well-qualified and prefer a more transparent borrowing experience, the lender may not be a suitable fit.

Pros

Cons

Our ratings take into account interest rates, lender fees, loan types, discounts, accessibility, borrower requirements and other attributes. All ratings are determined solely by our editorial team.

Min. Credit Score Interest Rate Does not publicly disclose

Table of Contents

What Newrez Offers

Newrez, which acquired Caliber Home Loans in 2021, has a robust product lineup that includes conventional mortgages, adjustable-rate mortgages and government loan options. It also offers jumbo loans for high-value properties and specialty options like interest-only mortgages and non-QM loans.

Loan Types

Newrez offers the following types of mortgages:

Loan Amounts

Available loan amounts depend on the property’s purchase price and the type of mortgage. For example, up to 100% financing is available for VA loans.

If you’re unsure how much you can afford to borrow, use a mortgage calculator to estimate monthly payments based on the home price, down payment amount, interest rate and repayment term.

Purchase Perks

Newrez offers its borrowers several perks to improve the home-buying process. Preapproval is available by phone, and consumers can lock in their interest rate for 45 days while shopping for a home.

Eligible borrowers can also save $1,000 on closing costs when they purchase a home with Newrez. Additionally, if you don’t close on time, and Newrez is responsible for the delay, the company claims it’ll pay you up to $5,000.

Customer Service

Current and prospective Newrez borrowers can contact the company via phone or by submitting an online form. You can also search for a local Newrez loan advisor by name or location through the company’s website. You’ll see each loan consultant’s profile, contact information and branch location.

The best mortgage lenders offer competitive loan terms and interest rates, a streamlined application process and responsive customer service resources. If Newrez isn’t a good fit, compare other lenders to find a loan that meets your needs.

Minimum Borrower Requirements

The underwriting criteria for conventional loans are primarily established by mortgage companies Fannie Mae and Freddie Mac, which buy mortgages from banks and lenders. Here’s how to qualify for a mortgage through Newrez.

Minimum Credit Score

Newrez doesn’t publish credit score requirements for all of its mortgages. Fannie Mae imposes a credit score requirement of 620 for conventional mortgages, but this requirement may be lower for additional borrowers on a loan. To qualify for the Newrez non-QM SmartSelf mortgage, you must have a credit score of at least 660.

Minimum Down Payment

Like credit score requirements, minimum down payment requirements vary by loan type. For example, down payments may be as low as 20% for conventional loans. FHA loans and VA loans require much smaller down payments—3.5% and 0%, respectively.

Newrez accepts as little as 15% down on a non-QM loan for a primary residence (25% for second homes and investment homes).

Maximum Debt-to-Income Ratio

A borrower’s debt-to-income (DTI) ratio compares their monthly debt payments to their gross monthly income and is expressed as a percentage.

The maximum DTI requirement varies by loan type. For example, Newrez requires a DTI of 43% or less for FHA loans and a ratio of 50% or less for non-QM loans in the SmartSelf program.

What Fees Will You Pay?

Newrez only publishes some of its mortgage fees online. While the lender doesn’t disclose its origination fees, borrowers may have to cover appraisal, inspection, underwriting and additional service fees.

Origination Fees

Newrez doesn’t publish its origination fees online. In general, though, origination fees range from 0.5% to 1% of the mortgage amount. There are some lenders that don’t charge origination fees, but most typically do.

Appraisal and Inspection Fees

Newrez charges property valuation, inspection and appraisal fees where appropriate. Property valuation fees range from $80 to $450, and appraisal fees range from $95 to $1,000.

If the lender must determine the condition of a property during the underwriting process, a property inspection fee of up to $50 will apply.

Additional Service Fees

Depending on your needs, you may incur fees for additional services you request. Newrez may charge up to $20 for making a payment by phone or online—a fee not charged by top lenders.

You may also be charged up to $10 to request a copy of your mortgage amortization table or a payoff fee of up to $30.

How To Apply For a Newrez Mortgage

Newrez offers a preapproval process that can help you evaluate your borrowing options. You can also apply online if you’re ready to begin the home-buying process. Start the application process by using the lender’s mortgage estimator to determine how much house you can afford.

If you want to pre-qualify for a loan or prefer to start the conversation with a loan consultant, search for a local loan advisor on the Newrez website. Once you’re preapproved for a mortgage, your rate will be locked in for 45 days.

What To Do If You Get Turned Down

There are many reasons you may be denied a mortgage. If your credit score is low or you have a limited credit history, lenders may perceive you as a high-risk borrower. Insufficient income or a high DTI ratio can also contribute to a rejection.

In some cases, errors or missing information on your application may lead to denial. If you find yourself in this situation, contact the lender to understand the reasons for the rejection. Once you have this information, you can take appropriate measures before reapplying or applying elsewhere.

To improve your credit score, consider disputing any errors on your credit report, paying off existing debts or increasing your income before reapplying. If the application was rejected due to errors, make the necessary adjustments and submit your application again. Additionally, you may want to explore options like purchasing a more affordable home, working with a different lender or waiting until you can provide a larger down payment.

What People Are Saying About Newrez’s Loans

Newrez has an A+ rating from the Better Business Bureau (BBB) and has been accredited by the BBB since 2009. That said, the company’s customer rating is only 2.48 out of five stars based on 1,021 customer reviews on the BBB website. The lender’s Trustpilot rating is also low—1.2 stars based on 116 customer reviews.

Many negative reviews belong to borrowers whose mortgages were sold to Newrez for servicing. Some consumers report having difficulty managing their mortgages online, facing lengthy payment processing times and receiving aggressive marketing phone calls and emails.

Methodology

We graded Newrez based on features that have a meaningful impact on the cost of a mortgage and a borrower’s experience, including interest rates, loan options, accessibility, closing time and customer service.

We award bonus points if a lender offers a specialty rate discount or mortgage product, a home equity product or maintains a fully online mortgage application process.

Our scoring method is broken down as follows:

We chose to focus on these core elements to bring forward lenders that offer the most competitive rates while also providing a satisfactory customer experience accessible to borrowers of all financial backgrounds. We believe this scoring system best reflects consumers’ top priorities when comparison shopping for mortgage lenders.

To learn more about our rating and review methodology and editorial process, check out our guide on How Forbes Advisor Reviews Mortgage Lenders.

Faster, easier mortgage lending

Check your rates today with Better Mortgage.

Helping You Make Smart Financial Decisions

Get the Forbes Advisor newsletter for helpful tips, news, product reviews and offers from a name you can trust.

Thanks & Welcome to the Forbes Advisor Community!

This form is protected by reCAPTCHA Enterprise and the Google Privacy Policy and Terms of Service apply.

I agree to receive the Forbes Advisor newsletter via e-mail. Please see our Privacy Policy&nbspfor more information and details on how to opt out.

Information provided on Forbes Advisor is for educational purposes only. Your financial situation is unique and the products and services we review may not be right for your circumstances. We do not offer financial advice, advisory or brokerage services, nor do we recommend or advise individuals or to buy or sell particular stocks or securities. Performance information may have changed since the time of publication. Past performance is not indicative of future results.

Forbes Advisor adheres to strict editorial integrity standards. To the best of our knowledge, all content is accurate as of the date posted, though offers contained herein may no longer be available. The opinions expressed are the author’s alone and have not been provided, approved, or otherwise endorsed by our partners.

Was this article helpful?

Share your feedback Send feedback to the editorial team Thank You for your feedback! Something went wrong. Please try again later. Buying Guide Compare Mortgage Rates Calculators Top Rated Reviews Recommended Reading More In Mortgages

Next Up In Mortgages

More from

Mortgage Rates Today: September 10, 2024—Rates Move Down

Mortgage Rates Today: September 10, 2024—Rates Move Down

By Caroline Basile

Mortgage Rates Today: September 9, 2024—Rates Remain Fairly Steady

Mortgage Rates Today: September 9, 2024—Rates Remain Fairly Steady

By Caroline Basile

Mortgage Rates Today: September 6, 2024—Rates Remain Fairly Steady

Mortgage Rates Today: September 6, 2024—Rates Remain Fairly Steady

By Caroline Basile

Mortgage Rates Today: September 5, 2024—Rates Remain Fairly Steady

Mortgage Rates Today: September 5, 2024—Rates Remain Fairly Steady

By Caroline Basile

Mortgage Rates Today: September 4, 2024—Rates Remain Fairly Steady

Mortgage Rates Today: September 4, 2024—Rates Remain Fairly Steady

By Caroline Basile

Mortgage Rates Today: August 30, 2024—Rates Remain Fairly Steady

Mortgage Rates Today: August 30, 2024—Rates Remain Fairly Steady

By Caroline Basile

© 2024 Forbes Media LLC. All Rights Reserved.

Are you sure you want to rest your choices?

The Forbes Advisor editorial team is independent and objective. To help support our reporting work, and to continue our ability to provide this content for free to our readers, we receive compensation from the companies that advertise on the Forbes Advisor site. This compensation comes from two main sources. First, we provide paid placements to advertisers to present their offers. The compensation we receive for those placements affects how and where advertisers’ offers appear on the site. This site does not include all companies or products available within the market. Second, we also include links to advertisers’ offers in some of our articles; these “affiliate links” may generate income for our site when you click on them. The compensation we receive from advertisers does not influence the recommendations or advice our editorial team provides in our articles or otherwise impact any of the editorial content on Forbes Advisor. While we work hard to provide accurate and up to date information that we think you will find relevant, Forbes Advisor does not and cannot guarantee that any information provided is complete and makes no representations or warranties in connection thereto, nor to the accuracy or applicability thereof. Here is a list of our partners who offer products that we have affiliate links for.